Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Mello. Throughout the site, the terms "we", "us", and "our" refer to Mello. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or guardian.

You may not use our products for any unlawful purpose or violate any laws in your jurisdiction.

PRODUCT INFORMATION

We strive to display our products as accurately as possible. However, we cannot guarantee that your device's display of colours will be completely accurate.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without notice.

PRICING AND PAYMENT

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is processed and shipped.

ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or inaccuracies in customer information.

If your order is cancelled after payment has been received, a full refund will be issued.

SHIPPING

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances outside our control.

RETURNS AND REFUNDS

Please refer to our Refund Policy for information regarding returns, exchanges, and refunds.

INTELLECTUAL PROPERTY

All content on this website, including images, graphics, logos, product descriptions, branding, and website design, is the property of [Store Name] and may not be copied, reproduced, or distributed without written permission.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, [Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes or limits any rights you may have under New Zealand consumer law.

ACCURACY OF INFORMATION

We make every effort to ensure information on this website is accurate. However, we do not guarantee that all information is complete, current, or error-free.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this website.

CONTACT INFORMATION

Questions regarding these Terms of Service can be directed to:

Email: mellosilknz@gmail.com

Business Name: Mello NZ